Frameworks for
Learning and Development 4th ed. 2017
process quality refers to the nature of the care that children experience—the warmth, sensitivity, and responsiveness of the caregivers; the emotional tone of the setting; the activities available to children; the developmental appropriateness of activities; and the learning opportunities available to children. Unlike the features of structural quality, process quality is not subject to state or local regulations, and it is harder to measure
http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.633.2079&rep=rep1&type=pdf
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